Contact Us


KETCHIKAN OFFICE

Address --

 2000 Tongass Avenue, Ketchikan, Alaska 99901
Hours --

Lobby Hours:
    Monday - Friday
           9:30am - 5:30pm
    Saturday
           9:00am - 3:00pm

Drive-Thru Hours:
    Monday - Friday
           9:00am - 6:00pm
    Saturday
           8:30am - 3:00pm

Phone --

 907-225-9063  

Toll Free --

 1-800-960-8328(TFCU)  

Fax --

 907-225-0349 (Member Services)
907-247-9063 (Loans, Administration)		  

Email --

 Click Here  

METLAKATLA BRANCH THORNE BAY BRANCH
Address --
 Milton Street
Address --
 Island News Building
Phone --
 907-886-5975
Phone --
 907-828-8880
Fax --
 907-886-5976
Fax --
 907-828-8880
Hours --

Monday - Friday
   11:00a.m - 3:00p.m.
Saturdays
    11 a.m. - 1 p.m.

Hours --

Monday &Wednesdays
   10:00a.m. - 2:00p.m.
Saturdays
   10:00a.m. - 2:00p.m.


KLAWOCK BRANCH MARY FRANCES BRANCH
Address --
 Klawock Mall Unit 5
Address --
 320 Bawden Street (corner unit), Ketchikan
Phone --
 907-755-2800
Phone --
 907-225-2132
Fax --
 907-755-2810
Fax --
 907-225-2132
Hours --

Tuesdays-Fridays
    10:00a.m. – 5:30p.m.
Saturdays
    Noon-3:00p.m.
Hours --

Monday - Friday
   11:00 a.m. – 4:00 p.m.


Tongass Federal Credit Union Telephone List - Ketchikan (April 2007)
Our new phone system in Ketchikan allows direct dial 228-XXXX.  The last four numbers are the extension if you call on the main number, 225-9063, or the toll-free number.
MAIN NUMBER: 225-9063
TOLL FREE NUMBER: 1-800-960-8328 
AUDIO TELLER, DIRECT: 247-8338
  Departments/Services:
Quick Dial through main number:
0 Member Services Representative
1 Audio Teller
2 Loan Department
3 Directory of Services/Departments
4 Directory of Employees
7 Hours and Locations
0 To report a lost/stolen ATM/Debit/Credit Card
ext. - 6752 Susan Fisher, CEO/Manager,
ext. - 6756 Helen Mickel, Loans/Operations Manager,
ext. - 6753 Lisa Lorenzo, Ketchikan Branch Manager,
ext. - 6761 PJ Radcliff, Finance Manager,
ext. - 6757 Shellee Atwood, Senior Loan Officer,
ext. - 6758 Marlene Langert, Loans,
Our Staff: Metlakatla Staff: 886-5975
ext. - 6762 Betsy Miller (E-Services) Nicole Booth - Manager
ext. - 6766 Anna Weberg (Member Service) Laurel Hayward
ext. - 6763 Becky Garton (ATM/Debit) Denise Schleusner
ext. - 6760 Gwen Briola (Loans) Megan Lindsey
ext. - 6755 Jennifer Hanson (New Accounts) Sarah Milne
ext. - 6767 Ricel Fernando (Assistant Branch Manager)  
ext. - 6765 Julie Grimmer (Collections) Thorne Bay Staff: 828-8880
ext. - 6754 Ronda Tait (New Accounts) Laura Jennings
ext. - 6770 Ryan Gilbert (Member Service) Julie Anderson
ext. - 6775 Jenn Wilbur (Member Service) Brandi Goicoechea
ext. - 6764 Jacob Mertz (Member Service) Amy Jennings
         
ext. - 6768 Astrid Fillion (Member Service) Klawock Staff: 755-2800
ext. - 6759 Elizabeth Martinez (Loan Processor) Kim Swainson – Manager
ext. - 6770 Sandra Byrd (Member Service)   Sheryl Stone-Carle
ext. - 6769 Aaron Manuel (Member Service)   Janelle Friday
ext. - 6759 Marie DeLeon (Loans) Bettina Brentano
ext. - 6770 Berna Seludo (Member Service)